Application Management

WE HAVE THE RIGHT SOLUTIONS

Services done right will have a positive impact on your business. Help us understand you and your business needs so that we can serve you better.

We can take responsibility for the management of your applications ensuring its increased business flexibility and optimized IT costs. With the latest process management practices, our team will maintain and monitor your application servers and databases taking care of their enhanced performance, sustainability, stability, and keeping them in sync with current business needs.
The list of our application management services includes but is not limited to:

Remote App Monitoring & Performance Management

We take over the continuous remote diagnostics of your critical applications. We identify problems, share with you the detailed info on the causes of found issues and provide recommendations on the needed improvements. We track application performance, transaction integrity, data consistency, message queue exceeds, server failures.

Remote application support

We help you to treat a wide spectrum of problems and incidents, manage modifications (from minor enhancements to app changes) and configurations, and advise you on beneficial app optimization activities to address new evolving needs.

Help Desk

Our 24/7 help desk can become a single point of contact for application users, the help desk agents will receive all inbound service requests and incident reports through any preferred communication channel (e-mail, phone, chat, a ticket management system, and more)

LogUs Helpdesk includes:

Verticals

Technology

Answers and advice from people you want it from.

Answers and advice from people you want it from.